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Click on Options tab Within the Option tab area, you will see a checkbox that reads: Request a Read Receipt. If an Answer is helpful, please click "Accept Answer" and upvote it. Open a new message window and type your message and add the desired recipient. If you choose the 'Always send a read receipt' option, Outlook will automatically return receipts to the senders. Select the 'Never send a read receipt' radio button. Choose Mail from the Outlook Options menu and go down to the Tracking area. Although it will directly confirm if the. Not quite sure why this option would delay working in your organization but we indeed could not modify those settings in Outlook if you still keep your GPO settings.Īs a workaround for emails that you do not would like Read Receipt, maybe you could edit and send them using web mail client, though indeed inconvenient. There is another way to block read receipt requests. In Outlook, for example, go to File > Options > Mail, and Under Tracking, select Delivery receipt.
Many other Outlook settings(AutoArchive settings for example) in GPO will also greyed out, work the same. Outlook will follow the settings you configured in the GPO and those settings will be grayed out and cannot be changed.
According to my tests, using Outlook 365, once I enable the tracking option in GPO like your screenshot, after restarting the Outlook desktop client, the tracking options in Outlook would immediately turn grey like below:Īnd as I know, it is quite normal that those setting you configured will turn grey in Outlook.
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